FAQ
Q: How do I place an order?
A: To place an order, simply browse our website, select the product or service you wish to purchase and follow the instructions to complete the order.
Q: What payment methods do you accept?
A: We accept payment by credit card, PayPal and Apple Pay.
Q: How long does delivery take?
A: Delivery time varies depending on your geographic location and the shipping method you choose. You can view delivery information for each product or service on our website.
Q: Do you offer international delivery?
A: Yes, we ship worldwide. However, delivery times may vary according to destination and customs formalities.
Q: Can I return a product if I'm not satisfied?
A: Yes, we accept returns under certain conditions. Please see our returns policy on our website for more information.
Q: How can I contact customer service?
A: You can contact us by email or live chat on our website. We are available to answer any questions you may have.
Q: How can I track my order?
You can track your order by entering your parcel number on the page indicated and checking the status of your order. You'll also receive e-mail notifications when your order ships.
Q: How can I cancel my order?
A: If you wish to cancel your order, please contact us as soon as possible by email, phone or live chat on our website. We will do our best to cancel your order before it ships.
